The people behind Refresh NQ

About Refresh NQ

Meet Emily and the clinical team behind Refresh NQ’s considered, personalised approach.

About Refresh NQ

Clinical thinking. Warmly delivered.

Refresh NQ was created to make considered, personalised care feel clear, calm and genuinely human.

From the first conversation to every review, the experience is designed around listening. Our team brings clinical expertise together with practical guidance, so you can understand your options and take an active role in your care.

  • Clinician-led
  • Person-centred
  • Evidence-informed
  • North Queensland owned
  • Townsville
  • Mount Isa
  • Telehealth

Founder · Nurse

Meet Emily

Emily founded Refresh NQ to create a welcoming place where people can feel heard and make informed choices about their care. She has worked in nursing since 2005 across a range of clinical settings and has focused on bariatric nursing since 2023.

Emily holds a Master of Nursing and works across Townsville and Mount Isa. Her approach is grounded in listening, person-centred care and practical support tailored to the individual.

Medical doctor · MBBS, BMedSc

Meet Dr Hao Lim

Dr Hao Lim is a qualified medical doctor with more than 15 years of clinical hospital experience and a special interest in aesthetic medicine.

He provides thorough consultations to discuss individual goals, clinical suitability and relevant options. His approach is considered, balanced and focused on helping each person make an informed decision.

The Refresh approach

Look refreshed. Not different.

That idea extends beyond aesthetics. It means care that respects the individual, recommendations that make sense for real life, and an experience designed to help you feel informed and at ease.

Your next step

Begin with a thoughtful conversation.

Book online or send our team a question. We will help you find the most suitable place to start.